Your business is growing.
Your IT should keep up.
You're too busy scaling to wait 48 hours for a ticket response. Too lean to hire a $70K IT manager. We connect you with vetted technicians in minutes—pay only when they fix it.
Describe your issue → Get matched in minutes → Pay only when fixed
Growing pains are real. IT shouldn't be one of them.
You're scaling faster than your IT
New hires, new locations, new systems. Your "IT guy" was fine at 10 employees. At 30? He's underwater. At 50? He quit.
Can't justify a full-time hire
A decent IT manager costs $70K+ in competitive markets. For 20 employees? The math doesn't work. But neither does having your office manager troubleshoot printers.
MSPs treat you like a number
You signed a contract. Now you wait 48 hours for a response and get a different tech every time who knows nothing about your setup.
Every hour down costs you money
You're not enterprise—you can't absorb downtime. When the POS system crashes or email goes down, you're losing sales, missing deadlines, frustrating customers.
How it works
IT support that fits how you actually work.
No contracts. No retainers. No calling a 1-800 number and hoping someone calls back. Just vetted technicians ready to solve your problem—and a simple per-ticket price.
- Matched in under 15 minutes. Submit your ticket, we match you with an available tech. You'll see their rating and credentials before they connect.
- Flat-rate pricing. No surprises. $99 for remote support. $150 for on-site. That's it. No "diagnostic fees." No invoices that show up weeks later with mystery charges.
- Technicians who stake their reputation. Every tech on our platform is background-checked and reviewed by real businesses. Bad work means bad ratings. That's accountability.
- Escalation that actually works. If the first tech can't crack it, we bring in someone who can—same ticket, same day, no extra charge for the escalation.
"Email server showing 503 errors, affecting 15 users"
Why this works
We built techgig.ai around a simple idea: align incentives correctly and everyone wins.
Techs stake their reputation
Every technician is rated after every job. Bad work means fewer jobs. That's real accountability—not a manager reviewing tickets once a quarter.
You pay for results
Flat-rate pricing means we're incentivized to solve your problem quickly—not to drag it out. No hourly billing games.
Speed is built in
Available techs see your ticket immediately. First qualified tech to accept gets the job. No dispatch delays, no scheduling phone tag.
Vetted before they're listed
Background checks, credential verification, and skill assessments. We turn away more applicants than we accept.
What you're actually paying
Most growing businesses need 2-4 IT support tickets per month. Here's what that costs.
- $70K+ salary + benefits
- Management overhead
- Underutilized most days
- Multi-year contracts
- 48-hour response times
- You're ticket #847
- Unlimited tickets included
- Response in minutes
- Cancel anytime
Or pay per ticket: $99 remote, $150 on-site. No monthly commitment required.
Transparent pricing. No negotiations.
What you see is what you pay. No "discovery calls" required.
Monthly Support Plan
Unlimited IT support for one predictable price. Most businesses save 50-80% compared to traditional MSPs.
- Unlimited support tickets
- Priority response queue
- Remote + on-site included
- Cancel anytime, no contracts
Prefer pay-as-you-go?
Complex projects (migrations, deployments, security audits) quoted separately. Full pricing details →
Built for businesses in growth mode
You're focused on scaling. We're focused on keeping your tech out of the way.
Startups hitting 10-50 employees
You outgrew the founder-does-IT phase. You're not ready for a full IT department. You need reliable support that scales with you—not a 12-month contract.
Professional services scaling up
Law firms, accounting practices, agencies. Your billable rate is $150-400/hour. Waiting two days for IT support isn't just annoying—it's expensive.
Second location? Third?
Opening new offices means new networks, new hardware, new problems. Get consistent IT support across all locations without hiring regionally.
Local businesses going digital
You run a real business—not a tech company. But now you need POS systems, cloud tools, and remote access. We speak your language, not jargon.
You've got a business to run.
Stop spending your Thursday afternoon on hold with IT support. Submit a ticket, get matched with a tech, get back to work.
Describe your issue → Get matched in minutes → Pay only when fixed
No contracts. No account required.
For IT professionals
Skip the job hunt. Start earning.
Tired of MSP politics? Done chasing invoices as a freelancer? We handle the clients, billing, and scheduling. You just solve problems and get paid.
- Tickets come to you—no cold calling, no sales
- Work when you want, where you want
- Keep 80% of every ticket you close
- Weekly direct deposit, no chasing payments
- Build a reputation that follows you