Simple pricing.
No surprises.
Choose the plan that fits your business. Start small and scale up as you grow. Every plan includes vetted techs, fast response times, and our satisfaction guarantee.
Monthly Support Plans
Predictable IT support with included hours. Perfect for businesses that need ongoing tech support.
IT Essentials
1-10 employees
- 2 hours of support included
- $150/hr for additional time
- Remote & on-site support
- 4-hour response time
- Email & phone support
- Basic security monitoring
Small Business Shield
10-30 employees
- 4 hours of support included
- $140/hr for additional time
- Remote & on-site support
- 2-hour response time
- Priority phone support
- Quarterly security audits
- Network monitoring
Business Guard
25-75 employees
- 8 hours of support included
- $160/hr for additional time
- Remote & on-site support
- 1-hour response time
- Dedicated account manager
- Monthly security reviews
- 24/7 monitoring
- Disaster recovery planning
Need more? Let's talk.
75+ employees, custom SLAs, compliance requirements, or dedicated tech teams — we'll build a package that fits.
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100% Satisfaction Guarantee
Not happy with a service? We'll make it right or refund your money. No questions asked.
On-Demand Support
No commitment. No monthly fees. Just fast, reliable IT support when you need it.
Remote Support
Screen share fixes, software issues, troubleshooting
- Most issues resolved in under 1 hour
- Secure screen sharing
- 7-day follow-up included
On-Site Visit
Hardware issues, networking, hands-on support
- Tech comes to your location
- Same-day available in most areas
- Parts quoted separately if needed
Emergency Support
Critical issues that can't wait
- Immediate priority response
- 24/7 availability
- Server down, security breach, etc.
Personal Tech Support
Not a business? No problem. We help home users too. Same vetted techs, same great service.
- WiFi & home network setup
- Computer repair & tune-up
- Virus & malware removal
- Smart home device setup
- Data backup & recovery
- New computer setup
Common Questions
How does billing work?
Monthly plans are billed at the start of each billing cycle. On-demand support is charged after the job is completed. You'll always see the price before work begins.
What if I need more hours?
Additional hours beyond your plan's included time are billed at your plan's hourly rate. You can always upgrade your plan if you consistently need more support.
Can I cancel anytime?
Yes. Monthly plans have no long-term contracts. Cancel anytime and your plan stays active until the end of the billing period.
What's covered under support?
General IT support including troubleshooting, software issues, network problems, hardware diagnostics, security checks, and more. Project work (like migrations) may be quoted separately.
How fast is response time?
Response times vary by plan: Enterprise gets 30-minute SLA, Business Guard gets 1 hour, Small Business Shield gets 2 hours, and IT Essentials gets 4 hours.
Do you work with MSPs?
Yes! If you're an MSP looking to expand your service area or augment your team, check out our MSP Partner Program.
Not sure which plan is right for you?
Talk to our team. We'll help you find the perfect fit for your business.